Privacy Policy

Who This Policy Covers

This policy applies to the website for Water Filtration Lewisville, a water filtration company working with homeowners in Lewisville, TX and the surrounding area. The site is informational. It explains services like water testing, whole-house carbon filtration and under-sink reverse osmosis, and the phone is the only way to reach us.

What the Website Records

Like nearly every website, ours runs on a server that keeps ordinary logs. These can include your IP address, browser type, the pages you opened and the time of your visit.

We use these logs to keep the site running properly and to spot problems. There are no accounts to create and no forms to fill out, so the site does not ask you for personal details.

Cookies and Basic Analytics

We may use basic analytics cookies to see, in general terms, which pages people read and how they found the site. That helps us decide which explanations are useful and which need work. You can block or clear cookies in your browser settings, and the site will still work.

When You Call Us

Once you have us on the line at (972) 632-3143, you decide what to share. Most callers give a name, an address and a short description of what they notice in their water or the filter system already in their home.

We use those details to answer your question, arrange a visit and keep notes on the equipment we install, so a later filter change or service call starts with the right information.

How Information Is Shared

We do not sell your information. We share it only when it is needed to do the work you asked for, such as sending a water sample to a lab for analysis, or when the law requires it.

Keeping Information Safe

We take reasonable care with the notes and records we keep, and we limit them to what the work actually needs. No website or phone system can be perfectly secure, so we avoid collecting anything we have no use for.

Changes and Questions

We may update this policy as the site changes. The current version will always be on this page. If you have a question about your information or want us to correct something we have on file, reach us by phone at (972) 632-3143 and we will talk it through with you.